When an accident happens... very often – too often – it is said to be due to human error!
It is time to change our views on human error and consider it not as a root cause, but as a consequence of other problems. These problems can only be identified if we examine them through the prism of human and organisational safety factors:
- Individuals
- Work situations
- Work groups
- Organisation and management
These 4 factors combine to influence human behaviour and, frequently, what is considered unacceptable behaviour is only a reflection of unfavourable conditions.